Shipping policy

Last updated: September 8, 2026

Shipping Policy

This Shipping Policy explains how orders placed through Vareaux are shipped and delivered.

Shipping Destinations

Vareaux ships to the countries and regions available for selection at checkout.

Available destinations may change from time to time. If a destination cannot be selected at checkout, we are currently unable to accept an order for delivery there.

Shipping Costs

Shipping costs are displayed at checkout before you complete your purchase. The applicable charge may depend on the destination and contents of your order.

Where a free-shipping offer applies, the relevant order-value threshold and conditions will be displayed on the store.

Delivery Times

Estimated delivery times are displayed at checkout where available.

Delivery times vary depending on the destination, carrier and circumstances affecting transportation. Delivery timeframes are estimates unless expressly stated otherwise.

Delays may occasionally occur because of carrier disruptions, public holidays, weather conditions, unusually high order volumes or other circumstances outside our reasonable control.

Processing and Dispatch

Once your order has been prepared for shipment, it will be dispatched to the delivery address provided with your order.

Where applicable, you will receive a shipping confirmation by email after dispatch.

Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Tracking information may take some time to become active after the carrier receives the shipment.

Delivery Address

Please ensure that the shipping address and contact information supplied with your order are complete and correct.

If you notice an error, contact vareauxclub@gmail.com as soon as possible and include your order number.

We cannot guarantee that delivery information can be changed after an order has entered processing or been dispatched.

Delayed or Lost Orders

If your order has not arrived within the expected timeframe, please check the tracking information where available.

If the tracking information does not resolve the issue, contact vareauxclub@gmail.com with your order number.

We will investigate the shipment and provide the appropriate next steps. If a shipment is confirmed as lost, we will provide an appropriate remedy in accordance with applicable consumer law.

Returned or Undeliverable Shipments

A shipment may be returned if the delivery address is incorrect or incomplete, the shipment is not collected, delivery is refused or the carrier is otherwise unable to complete delivery.

If this happens, please contact us so that we can determine the appropriate next step.

Where additional shipping is necessary because of incorrect information supplied by the customer or another circumstance attributable to the customer, additional shipping charges may apply where permitted by law.

Damaged Deliveries

If your order arrives damaged, defective or incorrect, contact vareauxclub@gmail.com.

Include your order number, a description of the issue and clear photographs showing the problem. Please do not return the product unless we specifically ask you to do so.

For more information, see our Returns & Refunds Policy.